{"id":847088,"date":"2025-10-01T18:48:56","date_gmt":"2025-10-01T15:48:56","guid":{"rendered":"https:\/\/alnasnews.com.jo\/online\/?p=847088"},"modified":"2025-10-01T18:48:56","modified_gmt":"2025-10-01T15:48:56","slug":"royal-jordanian-and-zain-launch-instant-sign-language-translation-service-in-cooperation-with-merge","status":"publish","type":"post","link":"https:\/\/alnasnews.com.jo\/online\/head\/847088.html","title":{"rendered":"Royal Jordanian and Zain Launch Instant Sign Language Translation Service in Cooperation with “Merge”"},"content":{"rendered":"

In a First-of-its-Kind Collaboration in the Region<\/span>
\nRoyal Jordanian and Zain Launch Instant Sign Language <\/span>
\nTranslation Service in Cooperation with “Merge”<\/span>
\nAmman, October 1st, 2025: Royal Jordanian Airlines and Zain Jordan signed a strategic cooperation agreement \u2014 the first of its kind in the region \u2014 under which Zain will equip several facilities with tablets featuring instant sign language translation service, in cooperation with \u201cMerge\u201d, a company specialized in developing technological solutions for the integration and empowerment of people with disabilities.
\nThis collaboration aims to enable travelers with hearing disabilities to communicate with staff and Royal Jordanian services, thereby facilitating travel procedures and enhancing their independence.
\nThe agreement was signed by Royal Jordanian Vice Chairman\/CEO Eng. Samer Majali, and Zain Jordan CEO Fahad AlJasem, in the presence of officials from both parties. During the signing ceremony, the new service mechanism was showcased and tested on the tablets, in preparation for its application.
\nEng. Samer Majali affirmed Royal Jordanian\u2019s commitment, as part of its corporate social responsibility and sustainable programs, to supporting and empowering persons with disabilities, and to ensuring inclusive and safe travel services for them\u2014particularly for passengers with hearing impairments. He emphasized that guaranteeing the right of persons with disabilities to access and obtain air transport services is a priority, noting that the partnership with Zain reaffirms the airline\u2019s role in bolstering national joint efforts to promote inclusive tourism and make Jordan an accessible destination for all.
\nFor his part, Zain Jordan CEO Fahad AlJasem stated that this collaboration reflects Zain\u2019s commitment to its pioneering role in providing innovative and inclusive digital solutions that address the needs of all segments of society. He highlighted the company\u2019s dedication to leveraging technology to serve different groups, as part of its corporate social responsibility and sustainability initiatives that aim to enhance the integration of people with disabilities into all aspects of life, providing them with the necessary tools and technologies to ensure their independence and facilitate their communication. He added that this step builds on Zain\u2019s ongoing efforts in this field, which began years ago by offering instant sign language translation for its hearing-impaired subscribers in all Zain shops, in addition to its dedicated \u201cBasma+\u201d line for the deaf community, offering video calls and various benefits, along with direct communication with Zain\u2019s deaf customer service team via the Zain mobile app.
\nThe new service will be available in several Royal Jordanian passenger touchpoints, including the departure hall, sales office, southern transit office, baggage services office, Crown Lounge, and the first-class office.
\nThe tablets will operate through Zain\u2019s internet network, ensuring high-speed connectivity and top-quality service, while the instant translation will be managed via the \u201cMerge\u201d platform, which provides real-time 24\/7 response\u2014facilitating seamless communication between travelers and Royal Jordanian staff throughout their journey.<\/p>\n

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In a First-of-its-Kind Collaboration in the Region Royal Jordanian and Zain Launch Instant Sign Language Translation Service in Cooperation with “Merge” Amman, October 1st, 2025: Royal Jordanian Airlines and Zain Jordan signed a strategic cooperation agreement \u2014 the first of its kind in the region \u2014 under which Zain will equip several facilities with tablets […]<\/p>\n","protected":false},"author":1,"featured_media":847090,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_analytify_skip_tracking":false,"footnotes":""},"categories":[133268,1],"tags":[],"class_list":["post-847088","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-133268","category-head"],"_links":{"self":[{"href":"https:\/\/alnasnews.com.jo\/online\/wp-json\/wp\/v2\/posts\/847088","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alnasnews.com.jo\/online\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/alnasnews.com.jo\/online\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/alnasnews.com.jo\/online\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/alnasnews.com.jo\/online\/wp-json\/wp\/v2\/comments?post=847088"}],"version-history":[{"count":1,"href":"https:\/\/alnasnews.com.jo\/online\/wp-json\/wp\/v2\/posts\/847088\/revisions"}],"predecessor-version":[{"id":847091,"href":"https:\/\/alnasnews.com.jo\/online\/wp-json\/wp\/v2\/posts\/847088\/revisions\/847091"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/alnasnews.com.jo\/online\/wp-json\/wp\/v2\/media\/847090"}],"wp:attachment":[{"href":"https:\/\/alnasnews.com.jo\/online\/wp-json\/wp\/v2\/media?parent=847088"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/alnasnews.com.jo\/online\/wp-json\/wp\/v2\/categories?post=847088"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/alnasnews.com.jo\/online\/wp-json\/wp\/v2\/tags?post=847088"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}